Member Resources
Many of our member resources, such as the member handbook and forms, can be found on our secure portal. Login to create an account and access a wide array of resources!
Member Handbooks
- 2025 Arkansas Total Care Member Handbook (PDF)
- 2025 Arkansas Total Care Member Handbook Spanish (PDF)
- 2025 Arkansas Total Care Member Handbook Marshallese (PDF)
- 2023 Arkansas Total Care Member Handbook (PDF)
- 2023 Arkansas Total Care Member Handbook Spanish (PDF)
- 2023 Arkansas Total Care Member Handbook Marshallese (PDF)
- 2022 Arkansas Total Care Member Handbook (PDF)
- 2021 Arkansas Total Care Member Handbook (PDF)
- 2020 Arkansas Total Care Member Handbook (PDF)
- 2019 Arkansas Total Care Member Handbook (PDF)
Member Newsletter
- 2025 Member Newsletter Issue 1 (PDF)
- 2024 Member Newsletter Issue 4 (PDF)
- 2024 Member Newsletter Issue 3 (PDF)
- 2024 Member Newsletter Issue 2 (PDF)
- 2024 Member Newsletter Issue 1 (PDF)
- 2023 Member Newsletter Issue 4 (PDF)
- 2023 Member Newsletter Issue 3 (PDF)
- 2019 Member Newsletter Issue 2 (PDF)
- 2019 Member Newsletter Issue 1 (PDF)
Reference Materials
- Advance Care Directive (PDF)
- Arkansas Agency List (Entergy bill assistance) (PDF)
- Community Connections — Autism Resource Guide by Autism Resource Center of Arkansas (PDF)
- Find a Provider Guide English (PDF)
- How to Create Member Account (PDF)
- Person-Centered Care Handout (PDF)
- Project Connect — Autism Resource Guide (PDF)
- Statement of Non-Discrimination
- Permission for Property Modification (PDF)
Forms
- Arkansas Total Care Authorization to Disclose PHI (PDF)
- Arkansas Total Care Authorization to Disclose PHI Spanish (PDF)
- Arkansas Total Care Authorization to Disclose PHI Marshallese (PDF)
- Grievance, Appeal, Concern or Recommendation Form (PDF)
- Authorized Representative Designation (PDF)
- CES Waiver Rights and Choice Form (PDF)
- Revocation of Authorization to Disclose PHI (PDF)
Educational Materials
- My Asthma Management Guide (PDF)
- My COPD Management Guide (PDF)
- Asthma Medication Ratio: Ages 19–64 (AMR) (PDF)
- Low Birth Weight and Premature Birth ARTC
- Mental Health Follow-Up Flyer (PDF)
- Antidepressant Adherence Member Education Flyer (PDF)
- Keeping Your Child Healthy with EPSDT (PDF)
- Follow Up After Hospital Discharge (PDF)
- Hospitalization for Mental Health: Getting Follow-Up Care (PDF)
- What You Need to Know About Asthma (PDF)
- Antidepressants: What You Need to Know (PDF)
- Diabetes: Exams and Tests (PDF)
- Long-Acting Medication Members (PDF)
- What to Do During an Opioid Overdose (PDF)
- How to Keep You and Your Loved Ones Safe When Using Pain Medication (PDF)
- My Wellness Checklist (PDF)
- Getting Help for Opioid Use Disorder and Opioid Addiction (PDF)
- How Buprenorphine Can Help with Pain and Opioid Addiction (PDF)
- Use 988 to Connect to the National Suicide Prevention Lifeline (PDF)
- Day In The Life Care Coordinator (PDF)
- What to do During Pregnancy (PDF)
- Well Child Visits and Immunizations (PDF)
- Prevention of Diabetic Short-Term Complications and Hospital Stays (PDF)
- Chlamydia Screeningin Women Ages 21-24 (PDF)
- Managing Chronic Obstructive Pulmonary Disease (COPD) and Asthma in Older Adults (PDF)
- Contraceptive Care (PDF)
- My Heart Failure Management Guide (PDF)
- Cervical Cancer Screening (PDF)
- Diabetes Management Guide (PDF)
- Breast Cancer Screening (PDF)
- Managing Heart Failure and Prevention of Hospital Admission (PDF)