Member Resources
Many of our member resources, such as the member handbook and forms, can be found on our secure portal. Login to create an account and access a wide array of resources!
Member Handbooks
- 2023 Arkansas Total Care Member Handbook (PDF)
- 2023 Arkansas Total Care Member Handbook Spanish (PDF)
- 2023 Arkansas Total Care Member Handbook Marshallese (PDF)
- 2022 Arkansas Total Care Member Handbook (PDF)
- 2021 Arkansas Total Care Member Handbook (PDF)
- 2020 Arkansas Total Care Member Handbook (PDF)
- 2019 Arkansas Total Care Member Handbook (PDF)
Member Newsletter
Reference Materials
- Advance Care Directive (PDF)
- Arkansas Agency List (Entergy bill assistance) (PDF)
- Community Connections — Autism Resource Guide by Autism Resource Center of Arkansas (PDF)
- Find a Provider Guide English (PDF)
- How to Create Member Account (PDF)
- Person-Centered Care Handout (PDF)
- Project Connect — Autism Resource Guide (PDF)
- Statement of Non-Discrimination
- Permission for Property Modification (PDF)
Forms
- Grievance, Appeal, Concern or Recommendation Form (PDF)
- Authorized Representative Designation (PDF)
- CES Waiver Rights and Choice Form (PDF)
- Authorization to Disclose PHI (PDF)
- Revocation of Authorization to Disclose PHI (PDF)
Educational Materials
- Mental Health Follow-Up Flyer (PDF)
- Antidepressant Adherence Member Education Flyer (PDF)
- Keeping Your Child Healthy with EPSDT (PDF)
- Follow Up After Hospital Discharge (PDF)
- Hospitalization for Mental Health: Getting Follow-Up Care (PDF)
- What You Need to Know About Asthma (PDF)
- Antidepressants: What You Need to Know (PDF)
- Diabetes: Exams and Tests (PDF)
- Long-Acting Medication Members (PDF)
- What to Do During an Opioid Overdose (PDF)
- How to Keep You and Your Loved Ones Safe When Using Pain Medication (PDF)
- My Wellness Checklist (PDF)
- Getting Help for Opioid Use Disorder and Opioid Addiction (PDF)
- How Buprenorphine Can Help with Pain and Opioid Addiction (PDF)
- Use 988 to Connect to the National Suicide Prevention Lifeline (PDF)
- Day In The Life Care Coordinator (PDF)