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Arkansas Total Care

Helping Arkansas
Live Better

Severe Weather Alert

On January 30, 2023, a Declaration of Emergency was issued in the state of Arkansas due to severe weather. 

To ensure the safety of our members, CVS Caremark is allowing early refills for critical medications as needed to affected members within the emergency area. This will remain in effect until the Arkansas state of emergency ends.

Introducing Arkansas Total Care — your partner for success

Arkansas Total Care is committed to providing whole health solutions for people with IDD and Behavioral Health needs. Our unique, person-centered approach ensures each individual receives comprehensive care coordination tailored specifically for them. With over 20 years of experience, the partners at Arkansas Total Care provide support services that collectively create healthier, happier individuals — ultimately improving their overall quality of life.

Do you need more information or have a question? Please reach out to our Member Support Services at 1-866-282-6280 or TTY: 711.

Arkansas Total Care Update

Arkansas Total Care is committed to upholding good multicultural practices in all of our services and programs. We want to make sure that we deliver services in a culturally competent way for all of our members. Arkansas Total Care does not discriminate against any of our members due to race, language, background, or sex.

To make sure all of our members are treated fairly, we strive to respond to all health needs. Arkansas Total Care offers non-medical community supports to each of our members.

Arkansas Total Care gathers data on our members’ race, ethnicity, and language needs per the standards set by the Office of Management and Budget (OMB) and Section 4301 of the Affordable Care Act (ACA). We do this so that we can work to improve the services we offer to fit the needs of our members.

The Department of Health & Human Services (HHS) has a set of Culturally and Linguistically Appropriate Services (CLAS) standards in place to create health equity. Arkansas Total Care uses CLAS standards as a key part of our program to serve our members. These standards are reviewed by our CLAS Task Force on a regular basis. We strive to meet these standards and are always seeking ways to improve.

If you would like a copy of our full Cultural Competency Plan, please email We will be happy to assist you.

Arkansas Total Care Testimonial — Jessica's Story

Listen to some of the things our members and families have to say about Arkansas Total Care. Together, we help Arkansas live better.

The Interoperability and Patient Access Rule

You are now able to view your health information from a third-party app on a mobile device or PC!  Check out our Interoperability Page to learn more.