Ricoh Data Breach
On July 26, 2023, Arkansas Total Care learned that our vendor, Ricoh USA, Inc., encountered a cyber incident that involved member information. At that time, member information was viewed or downloaded by an unauthorized individual. Once they learned of this event, Ricoh quickly took steps to fix the system. They began an investigation. They engaged cyber security firms with experience in these matters, and Ricoh worked to support the investigation. They also reported this to the Department of Homeland Security. If your information was affected, you will receive a letter from Arkansas Total Care in the next few days. View more details on the Newsroom page.
Introducing Arkansas Total Care — your partner for success
Arkansas Total Care is committed to providing whole health solutions for people with IDD and Behavioral Health needs. Our unique, person-centered approach ensures each individual receives comprehensive care coordination tailored specifically for them. With over 20 years of experience, the partners at Arkansas Total Care provide support services that collectively create healthier, happier individuals — ultimately improving their overall quality of life.
Do you need more information or have a question? Please reach out to our Member Support Services at 1-866-282-6280 or TTY: 711.
Arkansas Total Care Testimonial — Jessica's Story
Listen to some of the things our members and families have to say about Arkansas Total Care. Together, we help Arkansas live better.
The Interoperability and Patient Access Rule
You are now able to view your health information from a third-party app on a mobile device or PC! Check out our Interoperability Page to learn more.
