Notice to Members and Providers
We are sorry if you have tried to contact us by phone and could not reach us. We are having some issues with our phones, but we are working to fix them as soon as possible. Please use our website for self-service while we continue maintenance on our call centers.
Members: You can send us a message using the secure Member Portal. If you need medical assistance, please contact your primary care provider or care manager. If you have a medical emergency, please contact 911.
Providers: For claim inquires, you can email us at Providers@ArkansasTotalCare.com. Please fax in an authorization request or utilize the Provider Portal if unable ot reach us via phone.
Introducing Arkansas Total Care - your partner for success
Arkansas Total Care is committed to providing whole health solutions for people with IDD and Behavioral Health needs. Our unique, person-centered approach ensures each individual receives comprehensive care coordination tailored specifically for them. With over 20 years of experience, the partners at Arkansas Total Care provide support services that collectively create healthier, happier individuals –ultimately improving their overall quality of life.
Do you need more information or have a question? Please reach out to our Member Support Services at 1-866-282-6280 or TDD/TTY: 711.
Arkansas Total Care Volunteer Story - 2019 Special Olympics Arkansas
In 2019, over 100 Arkansas Total Care employees traveled to Searcy, Arkansas to volunteer at the 2019 Special Olympics Summer Games. Watch this video to learn about their experience.