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Pharmacy

Arkansas Total Care provides appropriate, high-quality, and cost-effective drug therapy to our members. Arkansas Total Care covers prescription medications and some over-the-counter medications approved by providers. The pharmacy program does not cover all medications. Some medications need prior authorization, and some may have limitations.

Here are more resources if you cannot access the Envolve Pharmacy Solutions Portal:

  • Arkansas Medicaid Preferred Drug List - The Preferred Drug List (PDL) (PDF) is the list of drugs covered by Arkansas Total Care. Arkansas Total Care works with providers and pharmacists to ensure that prescription medications are covered under the pharmacy benefit. These medications are for a variety of conditions and diseases. The PDL applies to drugs you get at retail pharmacies. Please direct all overrides to the Pharmacy Help Desk: 1-855-266-2596 (Rx BIN: 004336).
  • Prescription Claim Reimbursement Form (PDF)