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About Us

Introducing Arkansas Total Care —your partner for success

At Arkansas Total Care, we are driven by a singular purpose, to transform the health of the community one person at a time. The experience our PASSE Partners bring offers a person-centered approach, designed to address whole-life needs, not just medical needs. By collaborating with the individuals we support, along with their families, caregivers, providers and guardians, our experience has demonstrated we can collectively improve quality of life of those we serve through access to community-based support, ultimately improving medical and behavioral outcomes.

Mercy Health – Mercy operates 7 acute care, specialty care and critical access hospitals in Arkansas, as well as neighboring states including Kansas, Missouri and Oklahoma.  Mercy provides primary and physical health services as well as behavioral health and pharmacy services.

LifeShare – A licensed IDD and community-based provider in Arkansas, supporting people with Intellectual and Developmental Disabilities and other people with complex needs.  For more than 20 years, LifeShare has created person-centered, empowering programs and now works with other providers in managed care settings to collaboratively build programs that empower the lives of the people we collectively support.

Arkansas Health & Wellness -  Arkansas Health & Wellness is operated locally.  Arkansas Health & Wellness has a history of providing products and services for under/uninsured populations, employers and the self-employed groups. Through its corporate parent Centene, Arkansas Health & Wellness also has over 30 years of experience supporting the community and those covered by Medicaid including people with IDD and Behavioral Health needs.

We understand that the best support is close to home.  That’s why Arkansas Total Care is managed and staffed locally—with local participants and providers serving as our chief advisors.

We work closely with advocacy groups and providers to help us implement person-centered, outcomes based care programs, manage cost and improve the overall quality of care delivered to our participants. Our local staff helps participants access care, coordinates referrals to health and social services, and addresses participant concerns and questions.

When it comes to providing quality support to people who need it most, we don’t believe in a one-size-fits-all model. We know that to best serve our participants, we need to understand them and their individual needs, with a quality-of-life focused, inclusive approach. In fact, our participants are the most important part of their own team. Our person-centered planning approach puts participants at the head of their care coordination and decisions. 

We also fully embrace a whole-health approach to care management and service coordination. We use advanced technology to provide care teams and providers with a unified view of our participants’ medical, social and functional needs. Our integrated approach allows us to connect traditionally fragmented services while linking participants to appropriate medical and non-medical community resources.