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Clinical & Payment Policies

Clinical policies are one set of guidelines used to assist in administering health plan benefits, either by prior authorization or payment rules.  They include but are not limited to policies relating to evolving medical technologies and procedures, as well as pharmacy policies.  Clinical policies help identify whether services are medically necessary based on information found in generally accepted standards of medical practice; peer-reviewed medical literature; government agency/program approval status; evidence-based guidelines and positions of leading national health professional organizations; views of physicians practicing in relevant clinical areas affected by the policy; and other available clinical information. 

All policies found in the Arkansas Total Care Clinical Policy Manual apply to Arkansas Total Care members. Policies in the Arkansas Total Care Clinical Policy Manual may have either a Arkansas Total Care or a “Centene” heading.  Arkansas Total Care utilizes InterQual® criteria for those medical technologies, procedures or pharmaceutical treatments for which a Arkansas Total Care clinical policy does not exist.  InterQual is a nationally recognized evidence-based decision support tool.  You may access the InterQual® SmartSheet(s)™ for Adult and Pediatric procedures, durable medical equipment and imaging procedures by logging into the secure provider portal or by calling Arkansas Total Care. In addition, Arkansas Total Care may from time to time delegate utilization management of specific services; in such circumstances, the delegated vendor’s guidelines may also be used to support medical necessity and other coverage determinations. Other non-clinical policies (e.g., payment policies) or contract terms may further determine whether a technology, procedure or treatment that is not addressed in the Clinical Policy Manuals or InterQual® criteria is payable by Arkansas Total Care. 

If you have any questions regarding these policies, please contact Member Services and ask to be directed to the Medical Management department.

Health care claims payment policies are guidelines used to assist in administering payment rules based on generally accepted principles of correct coding.  They are used to help identify whether health care services are correctly coded for reimbursement.  Each payment rule is sourced by a generally accepted coding principle. They include, but are not limited to claims processing guidelines referenced by the Centers for Medicare and Medicaid Services (CMS), Publication 100-04, Claims Processing Manual for  physicians/non-physician practitioners, the CMS National Correct Coding Initiative policy manual (procedure-to-procedure coding combination edits and medically unlikely edits), Current Procedural Technology guidance published by the American Medical Association (AMA) for reporting medical procedures and services, health plan clinical policies based on the appropriateness of health care and medical necessity, and at times state-specific claims reimbursement guidance.

All policies found in the Arkansas Total Care Payment Policy Manual apply with respect to Arkansas Total Care members. Policies in the Arkansas Total Care Payment Policy Manual may have either a Arkansas Total Care or a “Centene” heading.  In addition, Arkansas Total Care may from time to time employ a vendor that applies payment policies to specific services; in such circumstances, the vendor’s guidelines may also be used to determine whether a service has been correctly coded. Other policies (e.g., clinical policies) or contract terms may further determine whether a technology, procedure or treatment that is not addressed in the Payment Policy Manual is payable by Arkansas Total Care. 

Arkansas Total Care Policies

Policy Title Policy Number Effective Date
2019 Novel Coronavirus testing (PDF) CP.MP.183 3/16/2020
Adopted Clinical Practice and Preventive Health Guidelines (PDF)   6/1/2020
Adult Rehabilitative Day Service (Psychosocial Rehabilitation Services)(PDF) CP.BH.AR.1800 3/1/2019
Allogenic Hematopoietic Cell Transplants for Sickle Cell (PDF) CP.MP.108 5/1/19
Ambulatory Surgery Center Optimization (PDF) CP.MP.158 04/16/18
Applied Behavioral Analysis for Autism (PDF) CP.MP.104 6/1/2019
Articular Cartilage Defect Repairs (PDF) CP.MP.26 10/19/18
Assistive Reproductive Technology (PDF) CP.MP.55 6/1/2019
Balloon Sinus Ostial Dilation (PDF) CP.MP.119 04/18/17
Behavioral Assistance (Therapeutic Behavioral Services) (PDF) CP.BH.AR.1900 3/1/2019
Biofeedback (PDF) CP.MP.168 11/07/17
Bone-Anchored Hearing Aid (PDF) CP.MP.93 5/1/19
Carrier Screening in Pregnancy (PDF) CP.MP.83 11/07/17
Caudal or Interlaminar Epidural Steroid Injections (PDF) CP.MP.164 12/10/18
Cell-Free Fetal DNA Testing (PDF) CP.MP.84 03/16/17
Child and Youth Support Services (PDF) CP.BH.AR.1700 3/1/2019
Clinical Trials (PDF) CP.MP.94 12/01/17
Cochlear Implant Replacements (PDF) CP.MP.14 5/1/2019
Cosmetic Reconstructive Surgery (PDF) CP.MP.31 03/15/17
Crisis Intervention (PDF) CP.BH.AR.1500 3/1/2019
Dental Anesthesia (PDF) CP.MP.61 03/15/17
Disc Decompression Procedures (PDF) CP.MP.114 10/19/18
Discography (PDF) CP.MP.115 10/19/18
Donor lymphocyte infusion (PDF) CP.MP.101 5/1/2019
Durable Medical Equipment (DME) (PDF) CP.MP.107 5/1/2019
Fixed Wing Air Transportation (PDF) CP.MP.175 1/1/2020
Electric Tumor Treatment Fields (PDF) CP.MP.145 09/08/17
Essure Removal (PDF) CP.MP.131
Experimental Technologies (PDF) CP.MP.36
Facet Joint Interventions (PDF) CP.MP.171 12/10/18
Family Support Partners (PDF) CP.BH.AR.1600 3/1/2019
Fecal incontinence treatments (PDF) CP.MP.137 3/5/19
Ferriscan R2-MRI (PDF) CP.MP.53
Fertility Preservation (PDF) CP.MP.130 1/1/2020
Fetal surgery in utero for prenatally diagnosed malformations (PDF) CP.MP.129 5/1/19
Functional MRI (PDF) CP.MP.43
Gastric Electrical Stimulation (PDF) CP.MP.40
Gender reassignment surgery (PDF) CP.MP.95 5/1/19
Genetic Testing (PDF) CP.MP.89
Group Psychotherapy (PDF) CP.BH.AR.600 3/1/2019
Heart-Lung Transplant (PDF) CP.MP.132 10/19/18
Home Birth (PDF) CP.MP.136 04/18/17
Home Phototherapy for Neonatal Hyperbilirubinemia (PDF) CP.MP.150
Hospice Clinical Coverage (PDF) CP.MP.54
Hyperemesis Gravidarum Treatment (PDF) CP.MP.34
Hyperhidrosis Treatments (PDF) CP.MP.62 6/1/2019
Implantable Hypoglossal Nerve Stimulation for Obstructive Sleep Apnea (PDF) CP.MP.180 03/01/20
Implantable Intrathecal Pain Pump (PDF) CP.MP.173 6/1/2019
Implantable Wireless Pulmonary Artery Pressure Monitoring (PDF) CP.MP.160 1/1/2020
Individual/Group Pharmacologic Counseling by RN  (Medication Training and Support) (PDF) CP.BH.AR.1200 3/1/2019
Infusion SOC optimization (PDF) CP.MP.159 10/31/19
Inhaled Nitric Oxide (PDF) CP.MP.87
Intensity Modulated Radiation Therapy (PDF) CP.MP.69 6/1/2019
Interpretation of Diagnosis (PDF) CP.BH.AR.800 3/1/2019
Intestinal & Multivisceral Transplant (PDF) CP.MP.58
Intradiscal Steroid Injections (PDF) CP.MP.167 12/10/18
Lung Transplantation (PDF) CP.MP.57 10/19/18
Lysis of Epidural Lesions (PDF) CP.MP.116
Marital Family BH Counseling with Beneficiary Present (PDF) CP.BH.AR.400 3/1/2019
Marital Family BH Counseling without Beneficiary Present (PDF) CP.BH.AR.300 3/1/2019
Medical Necessity Criteria (PDF) CP.MP.68
Multi-Family Behavioral Health Counseling (PDF) CP.BH.AR.500 3/1/2019
Multiple Sleep Latency Testing (PDF) CP.MP.24 10/19/18
Neonatal Abstinence Syndrome Guidelines (PDF) CP.MP.86
Neonatal Sepsis Management Guidelines (PDF) CP.MP.85
Nerve Blocks for Pain Management (PDF) CP.MP.170 12/10/18
NICU Apnea Bradycardia Guidelines (PDF) CP.MP.82
NICU Discharge Guidelines (PDF) CP.MP.81
Nonmyeloablative allogeneic stem cell transplant (PDF) CP.MP.141
OB Home Health Programs (PDF) CP.MP.91
Outpatient Cardiac Rehabilitation (PDF) CP.MP.176 1/1/2020
Optic Nerve Decompression Surgery (PDF) CP.MP.128
Outpatient Testing for Drugs of Abuse (PDF) CP.MP.50 12/10/18
Pain Management Procedures (PDF) CP.MP.63
Pancreas Transplantation (PDF) CP.MP.102
Panniculectomy (PDF) CP.MP.109
Pediatric Heart Transplant (PDF) CP.MP.138
Pediatric Liver Transplant (PDF) CP.MP.120 6/1/19
Peer Support (PDF) CP.BH.AR.1300 3/1/2019
Percutaneous LAAD Stroke Prevention (PDF) CP.MP.147 10/19/18
Pharmacologic Management (PDF) CP.BH.AR.1000 3/1/2019
Polymerase Chain Reaction Respiratory Viral Panel Testing (PDF) CP.MP.181 6/1/2020
Posterior Nerve Stimulation for Voiding Dysfunction (PDF) CP.MP.133
Psychiatric Diagnosis Evaluation (PDF) CP.BH.AR.100 3/1/2019
Psychoeducation Services (PDF) CP.BH.AR.2100 3/1/2019
Psychological Evaluation of Psych Testing (PDF) CP.BH.AR.900 3/1/2019
Psychotherapy (PDF) CP.BH.AR.200 3/1/2019
Radial Head Implant (PDF) CP.MP.148
Radiofrequency Ablation of Uterine Fibroids (PDF) CP.MP.187 8/1/2020
Reduction Mammoplasty and Gynecomastia Surgery (PDF) CP.MP.51 12/10/18
Sacroiliac Joint Fusion (PDF) CP.MP.126
Sacroiliac Joint Interventions for Pain Management (PDF) CP.MP.166 12/10/18
Sclerotherapy (PDF) CP.MP.146 10/31/19
Selective Dorsal Rhizotomy (PDF) CP.MP.174 1/1/2020
Selective Nerve Root Blocks and Transforaminal Epidural (PDF) CP.MP.165 12/10/18
Skin Substitutes for Chronic Wounds (PDF) CP.MP.185 6/1/2020
Spinal Cord Stimulation (PDF) CP.MP.117
Stereotactic Body Radiation Therapy (PDF) CP.MP.22
Substance Abuse Assessment (PDF) CP.BH.AR.1100 3/1/2019
Supportive Employment (PDF) CP.BH.AR.2000 3/1/2019
Supportive Housing (PDF) CP.BH.AR.1400 3/1/2019
Tandem Transplant (PDF) CP.MP.162 5/1/19
Therapy Services (PT/OT/ST) (PDF) CP.MP.49
Total Artificial Heart (PDF) CP.MP.127 11/30/19
Total Parenteral Nutrition and Intradialytic Parenteral Nutrition (PDF) CP.MP.163 1/1/2020
Transcatheter closure of patent foramen ovale (PDF) CP.MP.151 5/1/2019
Transcranial Magnetic Stimulation(PDF) CP.MP.172 5/1/19
Treatment Plan (PDF) CP.BH.AR.700 3/1/2019
Trigger Point Injections for Pain Management (PDF) CP.MP.169 12/10/18
Urinary Incontinence Devices and Treatments (PDF) CP.MP.142
Vagus Nerve Stimulation for Epilepsy (PDF) CP.MP.12 12/10/18
Ventricular Assist Devices (PDF) CP.MP.46 6/1/2019
Ventriculectomy and Cardiomyoplasty (PDF) CP.MP.56
Video Electroencephalographic (VEEG) Monitoring (PDF) CP.MP.177 6/1/2020
Wheelchair seating (PDF) CP.MP.99 10/1/18
Zika Virus Testing (PDF) CP.MP.111 10/19/18
Policy Title Policy Number Effective Date
3-Day Payment Window (PDF) CC.PP.500 7/1/2014
Acupuncture (PDF) CP.MP.92 3/17/2017
Add on Code Billed Without Primary Code (PDF) CC.PP.030 10/18/2016
ADHD Assessment and Treatment (PDF) CP.MP.124 4/1/2017
Allergy Testing (PDF) CP.MP.100 5/1/2019
Ambulatory EEG (PDF) CP.MP.96 8/12/2016
Assistant Surgeon (PDF) CC.PP.029 2/7/2017
Bariatric Surgery (PDF) CP.MP.37 8/6/2019
Bevacizumab (PDF) CP.PHAR.93 2/10/2017
Bilateral Procedures (PDF) CC.PP.037 2/7/2017
Bronchial Thermoplasty (PDF) CP.MP.110 4/1/2017
Cardiac Biomarker Testing for Acute MI (PDF) CP.MP.156 5/21/2018
Cerumen Removal (PDF) CC.PP.008 8/12/2016
Clean Claims (PDF) CC.PP.021 10/18/2016
Coding Overview (PDF) CC.PP.011 10/18/2016
Cosmetic Procedures (PDF) CC.PP.024 10/18/2016
Diagnosis of Vaginitis (PDF) CP.MP.97 4/1/2017
Digital Analysis of EEGs (PDF) CP.MP.105 2/10/2017
Distinct Procedural Modifiers (PDF) CC.PP.020 10/18/2016
DNA Analysis of Stool (PDF) CP.MP.125 6/17/2017
Duplicate Primary Code Billing (PDF) CC.PP.044 2/7/2017
E&M Medical Decision-Making (PDF) CC.PP.051 7/25/2017
EEG in Evaluation of Headache (PDF) CP.MP.155 5/21/2018
EM Bundling Edits (PDF) CC.PP.010 8/12/2016
Endometrial Ablation (PDF) CP.MP.106 12/10/2018
EpiFix Wound Treatment (PDF) CP.MP.140 11/1/2017
Evoked Potentials (PDF) CP.MP.134 6/17/2017
Fecal Calprotectin Assay (PDF) CP.MP.135 6/17/2017
FeNo Testing (PDF) CP.MP.103 4/1/2017
Global Maternity Billing (PDF) CC.PP.016 10/18/2016
H Pylori Testing (PDF) CP.MP.153 5/21/2018
Holter Monitors (PDF) CP.MP.113 4/1/2017
Homocysteine Testing (PDF) CP.MP.121 4/1/2017
Hospital Visit Codes Billed with Labs (PDF) CC.PP.023 10/18/2016
Inpatient Consultation (PDF) CC.PP.038 2/7/2017
Inpatient Only Procedures (PDF) MP.PP.018 10/18/2016
IV Hydration (PDF) CC.PP.012 10/18/2016
Laser Skin Treatment (PDF) CP.MP.123 4/1/2017
Leveling of Emergency Room (PDF) CC.PP.053  1/1/2019
Long Term Care Placement Criteria (PDF) CP.MP.71 3/16/2017
Low-Frequency Ultrasound Wound Therapy (PDF) CP.MP.139 11/1/2017
Maximum Units (PDF) CC.PP.007 8/12/2016
Measure Serum 1,25 Vitamin D (PDF) CP.MP.152 5/21/2018
Mechanical Stretch Devices (PDF) CP.MP.144 11/1/2017
Moderate Conscious Sedation (PDF) CC.PP.015 10/18/2016
Modifier -25 clinical validation (PDF) CC.PP.013 10/18/2016
Modifier -59 clinical validation (PDF) CC.PP.014 10/18/2016
Modifier DOS Validation (PDF) CC.PP.034 10/18/2016
Modifier to Procedure Code Validation (PDF) CC.PP.028 10/18/2016
Monitored Anesthesia Care (PDF) CP.MP.161 12/15/18
Multiple CPT Code Replacement (PDF) CC.PP.033 10/18/2016
NCCI Unbundling (PDF) CC.PP.031 10/18/2016
Never Paid Events (PDF) CC.PP.017 10/18/2016
New Patient (PDF) CC.PP.036 2/7/2017
Non-Obstetrical Pelvic and Transabdominal Ultrasound (PDF) CC.PP.061  12/15/2018
Outpatient Consultation (PDF) CC.PP.039 2/7/2017
Paclitaxel (PDF) CP.PHAR.176 5/16/2016
Physician’s Consultation Services (PDF) CC.PP.054 9/1/2018
Physician Visit Codes Billed with Labs (PDF) CC.PP.019 10/18/2016
Place of Service Mismatch (PDF) CC.PP.063  12/15/2018
Post-Operative Visits (PDF) CC.PP.042 2/7/2017
Pre-Operative Visits (PDF) CC.PP.041 2/7/2017
Problem Oriented Visits with Surgical Procedures (PDF) CC.PP.052 11/1/2018
Professional Component (PDF) CC.PP.027 10/18/2016
PROM Testing (PDF) CP.MP.149 11/8/2017
Proton and Neutron Beam Therapy (PDF) CP.MP.70 6/1/2019
Pulse Oximetry (PDF) CC.PP.025 10/18/2016
Rituximab (PDF) CP.PHAR.260 2/10/2017
Robotic Surgery (PDF) CC.PP.050 11/1/2017
Same Day Visits (PDF) CC.PP.040 2/7/2017
Status "B" Bundled Services (PDF) CC.PP.046 2/7/2017
Status P Bundled Services (PDF) CC.PP.049 6/17/2017
Sickle Cell Disease Observation (PDF) CP.MP.88 3/16/2017
Supplies Billed on Same Day As Surgery (PDF) CC.PP.032 10/18/2016
Thyroid Testing in Pediatrics (PDF) CP.MP.154 5/21/2018
Transgender Related Services (PDF) CC.PP.047 2/22/2017
Ultrasound in Pregnancy (PDF) CP.MP.38 2/10/2017
Unbundled Professional Services (PDF) CC.PP.043 4/6/2017
Unbundled Surgical Procedures (PDF) CC.PP.045 4/6/2017
Unlisted Procedure Codes (PDF) CC.PP.009 8/12/2016
Urine Specimen Validity Testing (PDF) CC.PP.056 11/8/2017
Urodynamic Testing (PDF) CP.MP.98 8/12/2016
Vitamin D Testing in Children (PDF) CP.MP.157 5/21/2018
Wheelchair Accessories (PDF) CC.PP.502 8/12/2016
Wireless Motility Capsule (PDF) CP.MP.143 11/1/2017