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On April 22, 2024, UnitedHealth Group issued a press release, providing an update on the Change Healthcare cybersecurity incident that occurred on Feb. 21, 2024. Given the size of the data impacted, the investigation to determine whose data is impacted is expected to take several months. UnitedHealth Group believes this situation will impact “a substantial proportion of people in America” and is offering immediate credit monitoring and identity protection services, as well as a dedicated contact center to address questions. Visit Change Healthcare Cyberattack Support and/or reach out to the contact center at 1-866-262-5342 regarding any questions.

Reminder of proper depression screening coding

Date: 06/20/23

Depression screening and follow-up visits for adolescents and adults is a key part of HEDIS® measures for our Commercial, Marketplace, Medicaid, and Medicare lines of business. Proper coding of this measure means that any gaps in care will be closed.

To support you, Arkansas Total Care will pay $0.01 for the HCPCS codes below. This will allow you to bill for these services without getting a denial for non-payable codes.

The following codes should be billed on all claims and encounters when applicable:

G8431

Screening for depression is positive. A follow-up plan is documented.

G8510

Screening for depression is negative. A follow-up plan is not required.

For more information about these and other quality measures, visit our For Providers page here.