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Provider Webinars

This Provider Webinar Series offers our providers and their office staff the opportunity to learn from subject matter experts. Participants can ask questions about current topics and best practices. Registration is free, and each webinar will be approximately one hour in length.

New Provider Orientation

Description: This course will provide a virtual orientation for any new and existing providers. Topics include an overview of Arkansas Total Care, provider participation responsibilities, prior authorization guidelines, claims submission and billing tips, web tools, important contact information, and much more.

April 22, 2025 | 2 p.m.

(Download iCal Reminders)

Meeting Link
Meeting ID: 234 321 535 070 1
Passcode: NK9kC9Vw
Dial in by phone
+1 816-702-6560
Phone conference ID:
843 910 026# 

June 5, 2025 | 2 p.m.

(Download iCal Reminders)

Meeting Link
Meeting ID: 210 935 366 079 7
Passcode: Sf28Ks2f
Dial in by phone
+1 816-702-6560
Phone conference ID:
806 800 945#

Quarter 2 Provider Updates

Description: The quarterly provider update will focus on changes and new
policies for Arkansas Total Care. Join us to stay up to date on PASSE
information for Arkansas Total Care providers.

June 17, 2025 | 10 a.m.

(Download iCal Reminders)

Meeting Link
Meeting ID: 219 715 632 622 3
Passcode: An26Vg3e
Dial in by phone
+1 816-702-6560
Phone conference ID:
628 921 670#

June 17, 2025 | 2 p.m.

(Download iCal Reminders)

Meeting Link
Meeting ID: 253 696 513 419
Passcode: nB353Lt7
Dial in by phone
+1 816-702-6560
Phone conference ID:
520 848 775#

2025 Q1 Provider Updates (PDF)
Date/Time: March 2025
Summary: The quarterly provider update will focus on changes and newpolicies for Arkansas Total Care. Join us to stay up to date on PASSEinformation for Arkansas Total Care providers.

2024 Q4 Provider Updates (PDF)
Date/Time: Dcember 2024
Summary: The third quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

2024 Q3 Provider Updates (PDF)
Date/Time: September 2024
Summary: The third quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date onPASSE information for Arkansas Total Care providers.

2024 Q2 Provider Updates (PDF)
Date/Time: June 2024
Summary: The second quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

2024 Q1 Provider Updates (PDF)
Date/Time: March 2024
Summary: The first quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

New Provider Orientation (PDF)
Date/Time: February 2024
Description: This course will provide a virtual orientation for any new and existing providers. Topics include an overview of Arkansas Total Care, provider participation responsibilities, prior authorization guidelines, claims submission and billing tips, web tools, important contact information, and much more.

2023 Q4 Provider Updates (PDF)
Date/Time: December 2023
Description: The third quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

2023 Q3 Provider Updates (PDF)
Date/Time: September 2023
Description: The third quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

2023 Q2 Provider Updates (PDF)
Date/Time: June 2023
Description: The second quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

2022 Q3 Provider Updates (PDF)
Date/Time: September 2022
Description: The third quarter provider update will focus on changes and new policies for Arkansas Total Care. Join us to stay up to date on PASSE information for Arkansas Total Care providers.

2022 Q1 Provider Updates (PDF)
Date/Time: March 2022
Description: The first quarter provider update will focus on changes and new policies for ARTC, the Public Health Emergency extension, and more! Join us to stay up to date on the PASSE information for our ARTC providers.