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Provider Webinars

This Provider Webinar Series offers our providers and their office staff the opportunity to learn from subject matter experts. Participants can ask questions about current topics and best practices. Registration is free, and each webinar will be approximately one hour in length.

Join Webinar

When a session is live, please click the button below to watch the presentation. If you are not able to hear audio from a computer, you can also call into the conference via phone:

Dial: 1.669.444.9171
Meeting ID: 931 0381 0226
Password: 759024

Join Video Conference

New Provider Orientation

Date/Time: January 19, 2023 - 2 p.m. (Download Calendar Reminder)
                    March 7, 2023 - 10 a.m. (Download Calendar Reminder)

Description: This course will provide a virtual orientation for any new & existing providers. Topics include an overview of Arkansas Total Care, provider participation responsibilities, prior authorization guidelines, claims submission and billing tips, web tools, important contact information, and much more.

Secure Provider Portal

Date/Time: January 26, 2023 - 2 p.m. (Download Calendar Reminder)
                    March 16, 2023 - 2 p.m. (Download Calendar Reminder)

Description: This course will provide a detailed overview of the Secure Provider Portal and its features, including registration and account setup, member eligibility and patient listings, health records and care gaps, prior authorizations, claim submission and status, and corrected claims and adjustments. 

Cultural Competency

Date/Time: February 21, 2023 - 2 p.m. (Download Calendar Reminder)

Description: The purpose of this webinar is to train providers how to service the member's health care needs in a culturally competent manner.

Q1 Provider Updates

Date/Time: March 23, 2023 - 2 p.m. (Download Calendar Reminder)
                    March 28, 2023 - 10 a.m. (Download Calendar Reminder)

Description: The first quarter provider update will focus on changes and new policies in the first quarter of 2023 for ARTC, the EVV mandate, and more! Join us to stay up to date on the PASSE information for our providers.